Terms of use — Omniway learning platform

Version: v1.0 · Effective from: 2026-01-01

Introduction

These terms of use (the "Terms") govern the use of Omniway AB's learning platform (the "Service").

The Service is provided by Omniway AB (Reg. no. 556442–1328).

By using the Service, the user accepts these Terms.

Contract structure and applicability

The Service is provided to organisations ("Customer") under:

Master agreement between Omniway and the Customer
Statements of work (services, modules and add-ons)
Data Processing Agreement (DPA)

These Terms supplement the agreements above.

In case of conflict, the following order applies:

Statement of work
Master agreement
Data Processing Agreement (regarding personal data)
These Terms of Use

Roles and responsibilities

Omniway (Provider)

Omniway provides:

Platform functionality
Operation, maintenance and technical security
Support as agreed

Omniway is not responsible for:

Content created or managed by the Customer or its users
How the Service is used in the Customer's operations

The Customer (Organisation)

The Customer is responsible for:

All use of the Service within its organisation
User management and permissions
Ensuring use complies with applicable law and contracts
All content stored, shared or published in the Service

The Customer owns its data in the Service.

End users (e.g. students and participants)

End users access the Service via the Customer and are bound by these Terms.

End users and EULA

The Customer is responsible for ensuring that all end users, including students and participants:

Are informed about and follow these Terms
Where applicable, accept their own EULA (End User License Agreement) or equivalent

Any EULA the Customer applies is the Customer's responsibility.

The Customer is responsible for end users' use of the Service, including:

their activities
their content
their compliance with laws and rules

Scope of the Service

The Service's content and functionality are defined in each statement of work, including:

Activated modules
Integrations
Support levels
Any add-on services

Permitted use

The Service may only be used for:

Education-related purposes
Administration tied to educational operations
Communication within the Customer's operations

Prohibited use

The following is prohibited:

Using the Service in violation of law or contract
Distributing illegal, offensive or improper content
Attempting unauthorized access to systems or data
Disrupting or interfering with the Service's functionality
Distributing malicious code or carrying out attacks

Data and personal data

The Customer owns all data stored in the Service.

Processing of personal data is governed by a separate Data Processing Agreement (DPA).

Omniway processes personal data only in accordance with the Customer's instructions and applicable law.

Security and logging

Omniway takes technical and organisational security measures to protect the Service.

Use of the Service may be logged for the purpose of:

Ensuring operation and functionality
Detecting and preventing incidents
Meeting legal requirements

The Customer is responsible for informing its users about this where necessary.

Availability and changes

Omniway aims for high availability of the Service.

Omniway has the right to:

Update and further develop the Service
Carry out planned maintenance
Temporarily restrict access when needed

Action on misuse

Omniway has the right, in accordance with the master agreement, to take action on breaches of these Terms, including to:

Restrict access
Suspend users
Take technical or administrative measures

This applies regardless of whether the breach is committed by:

The Customer's staff
End users (e.g. students)

Limitation of liability

Liability, compensation and any limitations are governed by the applicable master agreement between Omniway and the Customer.

Changes to the Terms

Omniway has the right to update these Terms.

Updated Terms are published on Omniway's website.

Contact

For questions about these Terms, contact: info@omniway.se